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Your privacy is important. When you visit this website or contact us regarding therapeutic services, we collect, use, store, and protect your personal information according to this Privacy Policy. This policy is written in accordance with Australian privacy principles and reflects a commitment to ethical and respectful practice.

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What Information Is Collected

Personal information may be collected when you:

• Complete a contact or enquiry form

• Email, call, or message (including via WhatsApp)

• Book or enquire about a consultation or session

The information collected may include your name, email address, phone number, and any information you choose to share about your situation. This may include sensitive information related to your health or wellbeing.

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How Your Information Is Used

Your information is used solely for the purpose of:

• Responding to enquiries

• Arranging and providing a free 15-minute Zoom consultation

• Communicating about services, appointments, or questions you raise

Your personal information is not used for marketing without your consent.

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Storage and Security of Information

Reasonable steps are taken to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and only accessed when necessary for professional purposes.

Electronic communications (such as email or Zoom) are used with care; however, no method of transmission over the internet can be guaranteed to be completely secure.

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Sharing of Information

Your personal information is not shared with third parties, except where required by law or with your explicit consent. No information is sold, rented, or traded.

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Third-Party Services

This website and practice may use third-party services such as email providers, Zoom, or website hosting platforms to facilitate communication and consultations. These services have their own privacy policies and handle data in accordance with their own standards.

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Access and Correction

You may request access to the personal information held about you or request corrections if you believe it is inaccurate or incomplete. Requests can be made by contacting the details below.

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Contact

If you have questions, concerns, or requests regarding your privacy or this policy, please make contact via the details provided on this website.

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Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in practice or legal requirements. The most current version will always be available on this website.

This practice is based on the Gold Coast, Australia, and is committed to providing services in a respectful, confidential, and professional manner.