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At Elizabeth Lara Hypnotherapy, I aim to provide professional and supportive services to all clients. This Refund Policy outlines the conditions under which refunds may be issued for sessions or services booked.

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Cancellation and Refunds

• Refunds will be provided if a session is cancelled with at least 24 hours' notice.

• If notice of cancellation is less than 24 hours before the session, the session fee is non-refundable.

• Rescheduling is permitted within the 24-hour notice period and does not incur additional charges.

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Session Fees

• All session fees are payable in advance unless otherwise agreed.

• Fees are confirmed at the time of booking.

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Exceptions

• In exceptional circumstances (e.g., illness, emergencies), I may consider issuing a refund or rescheduling outside the standard policy. These cases are handled individually.

• Refunds do not apply to group workshops, courses, or special packages unless explicitly stated.

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How to Request a Refund

• Refund requests should be submitted via email or phone as soon as possible.

• Refunds will be processed using the same payment method used for booking, unless otherwise agreed.

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Contact

For any questions regarding this Refund Policy or to request a refund, please contact:

• Email: hello@elizabethlara.com

• Phone: (+61) 0488168897

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This refund policy is designed to ensure fairness for both clients and the practice while supporting professional and reliable service delivery.